Rumi AI — Support

Need help with Rumi AI? We're happy to assist.

Contact us

Email: [email protected]

We usually reply within 1–2 business days.

Frequently asked

How do I restore my subscription?

Open the app → Settings (gear icon) → Restore Purchases.

How do I manage or cancel my subscription?

On your device: Settings → tap your name → Subscriptions → Rumi AI. You can change or cancel there.

How does the free trial work?

The monthly plan includes a 7-day free trial for new subscribers. It renews at the monthly price after the trial unless you cancel at least 24 hours before it ends.

Where is my data stored?

Your reflections and progress are stored on your device and backed up to your own iCloud. See our Privacy Policy for details.

What is the AI Companion?

The Companion tab lets you chat with an AI guide inspired by Rumi. The first few messages are free; deeper conversation is part of premium.

Feedback

Have an idea or found a bug? Email us at [email protected] — we read every message.